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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Hendrickson

July 20, 2026

5  out of  5
rating by Kathy Hendrickson
"Had questions about adding another vehicle to my policy. They were answered and done, the process in one phone call. The car was added and went to BMV, Done. Thank you."
We responded:
"Hi Kathy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Shane Martin, Your State Farm Agent "
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Jimmy Alcindor

June 29, 2026

5  out of  5
rating by Jimmy Alcindor
"I appreciated.statefarm is excellent."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Francis ALAYE

June 19, 2026

5  out of  5
rating by Francis ALAYE
"very helpful and comprehensive"
We responded:
"Thanks so much for the fantastic rating, Francis! We are so glad you had a positive experience with us here on State Farm Agent Shane Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kiara R

June 19, 2026

5  out of  5
rating by Kiara R
"Amazing service got everything I needed quick and easy!"
We responded:
"Thank you so much for the 5-stars, Kiara! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shane Martin’s Team anytime."
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Alyse Jordan

June 13, 2026

5  out of  5
rating by Alyse Jordan
"Great customer service"
We responded:
"Alyse, thank you for your wonderful review of State Farm Agent Shane Martin’s Team!"
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Diane OConnor

June 12, 2026

5  out of  5
rating by Diane OConnor
"This office is so easy to work with. The office staff,especially Rene, is so knowledgeable. We have been customers for over 35 years and never any problems! Great team of people!"
We responded:
"Thank you for the 5-star review, Diane! Here on State Farm Agent Shane Martin’s Team, we are proud to serve our community and appreciate your recognition. "
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miranda wright

June 11, 2026

5  out of  5
rating by miranda wright
"The staff is always so polite and very helpful. They’re quick to respond to whatever you need."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shane Martin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Indianapolis ."
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Chris Wiggins

June 8, 2026

5  out of  5
rating by Chris Wiggins
"I appreciate the fast and friendly service :)"
We responded:
"Wow, thank you for the 5-star review, Chris! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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marylou miller

May 27, 2026

5  out of  5
rating by marylou miller
"Renae at State Farm was more than helpful & punctual getting the Certficate of Liability for my dance recital 👌Great Customer Service ! Thank you Renae🥰"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shane Martin’s Team here in Indianapolis . "
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Christine

May 22, 2026

5  out of  5
rating by Christine
"Shane and his team are amazing to work with. They have a great team, truly customer focused and they care about their clients."
We responded:
"Christine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shane Martin’s Team is just a call or email away!"
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Maria del Mar Prado

May 19, 2026

5  out of  5
rating by Maria del Mar Prado
"Thank you to Rene’ K. Manlief for the amazing work. She took care of my request and helped me with some documents. I appreciate her help."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shane Martin’s Team. "
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Roger G

April 21, 2026

5  out of  5
rating by Roger G
"Great people"
We responded:
"Wow, thank you for the 5-star review, Roger! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jonny Franklin

April 16, 2026

5  out of  5
rating by Jonny Franklin
"They were very thorough and courteous"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Shane Martin’s Team. "
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Osas O

April 12, 2026

5  out of  5
rating by Osas O
"I absolutely love using State Farm for both my renters and auto insurance! Their customer service is always warm, responsive, and genuinely helpful, and their pricing has been consistently great over the years. I genuinely love the human touch they bring to every interaction it makes all the difference."
We responded:
"Osas, thank you for your wonderful review of State Farm Agent Shane Martin’s Team!"
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Douglas Hamblen

April 10, 2026

5  out of  5
rating by Douglas Hamblen
"very responsive to our inquiries and meeting our needs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shane Martin’s Team. "
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Alexia Peterson

April 9, 2026

5  out of  5
rating by Alexia Peterson
"Great customer service!"
We responded:
"We are grateful for your 5-star review, Alexia! Thanks for taking a moment to share your positive rating of State Farm Agent Shane Martin’s Team here in Indianapolis . "
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Brian Norton

April 6, 2026

5  out of  5
rating by Brian Norton
"Amazing group to work with
So thankful for everything they do and their professionalism as well"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Indianapolis to know that you had such a wonderful experience with us here on State Farm Agent Shane Martin’s Team."
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Lisa Annette Liscomb

March 30, 2026

5  out of  5
rating by Lisa Annette Liscomb
"They won’t let you down great prices on insurance ❤️"
We responded:
"Thank you for your kind review of State Farm Agent Shane Martin’s Team. We appreciate it!"
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Jeff Rogers

March 14, 2026

5  out of  5
rating by Jeff Rogers
"What an incredible experience working with Shane and his team. I’m sure I’ll be a customer forever as a result!"
We responded:
"Thank you so much for the 5-stars, Jeff! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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davina colford

March 6, 2026

5  out of  5
rating by davina colford
"Really great customer service.

They (Mr. Riley) answered all my questions in grave detail so that I understood exactly what I was getting myself into.

Highly recommend, especially for first time car owners."
We responded:
"Thanks so much for the fantastic rating, davina! We are so glad you had a positive experience with us here on State Farm Agent Shane Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Shena Vaughn

March 4, 2026

5  out of  5
rating by Shena Vaughn
"I was looking for home and auto insurance. I looked at the reviews and chose this agency. I am NOT disappointed. Ashton was professional, knowledgeable, and most of all friendly. I have been talking about my experience all day. I will definitely be going back for any other insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shane Martin’s Team! We deeply appreciate your kind words here in Indianapolis . "
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The Cavity Factory

March 2, 2026

5  out of  5
rating by The Cavity Factory
"I love them! They’re personable and easy to work with. They do what needs to be done."
We responded:
"The, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shane Martin’s Team—we are always here to help!"
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Nunyo Business

February 27, 2026

5  out of  5
rating by Nunyo Business
"Shane has been amazing to work with. Always willing to answer questions and make sure we got what we needed and even made suggestions to not pay for things we didn’t."
We responded:
"Nunyo, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shane Martin’s Team!"
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Zane Bousum

February 6, 2026

5  out of  5
rating by Zane Bousum
"Appreciated working with them on getting my young driver added to insurance."
We responded:
"Thank you so much for the 5-stars, Zane! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shane Martin’s Team anytime."
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Sharon Howell

January 29, 2026

5  out of  5
rating by Sharon Howell
"They have been good about contacting me about my totaled car, even though I haven't been good about getting back to them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "